FAQ

Ordering Questions

• I need a trophy by (a particular date) Can you do it?
• Can you ship me a trophy today? Tomorrow?
• When will my order ship?
• How much is shipping?
• Do you offer rush shipping?
• How do I track my order?
• Can I place my order over the phone?
• What is paypal? How do I pay?
• Where do I indicate what color I want for my trophy?
• Do you have a catalog?
• Do you have a store I can visit? Can I pick up my order?

Fantasy Football Trophy Ordering

• How do I order a perpetual trophy?
• How do I tell you what I want?
• How many letters fit on a title plate?
• Is engraving included in the purchase price?
• Can I email my instructions in a word doc?

Fantasy Football Trophies - Title Plates

• What are my options for a title plate?
• What is "Standard Engraving"

Fantasy Football Trophies - Detail Plates

• What is the difference between a perpetual and a keeper trophy?
• How do I know how many detail plates a trophy has?
• How do I order more detail plates?
• What is a list style plate?
• Can a trophy have a list style AND detail plates?
• I want to have 18 detail plates, but I can only order 12 more.  Why?

Fantasy Football Trophies - Past Winner Engravings

• Are past winner engravings included in the purchase price?
• How many letters fit on a detail plate?
• How do I remove the detail plates to add new winners?
• What is the advantage to ordering them blank and mounted?

Basic Engraving Questions

• How many words or letters fit on a plate? 
• Can I engrave whatever I want? Including profanity? 
• I want to make sure my text centered, where do I tell you that? 
• How do I place an order for engraving and pay?
• Can I request a particular font? 
• Can you call me for my engraving information?

Fantasy Football Trophies Custom Logo Title Plates

• I want a custom logo plate, what should I do?
• Where can I see examples of plates?
• Here's my logo, will it work?
• What are the different levels of art services?
• How long does a custom title plate take to make?
• Why won't our website logo work?
• Here, I fixed it in MS Paint, will it work now?
• Can I copy a plate from your gallery and just switch names?
• Can you photograph my trophy and email it to me prior to sending?
  

Fantasy Football Trophies Annual Updates

• I ordered a trophy from you, how do I get a new annual plate?
• Do you have a record of my order?
• Can I order different size fonts on a detail plate?
• How many characters fit on a detail plate?
• How do I know if my plates are satin or mirror finish?

International Shipping / APO

• Do you ship to my country?
• Why is there no option to select international shipping?
• How do I pay for an order shipped internationally?
• How long will it take for an order to arrive?
• Do you ship APO?